There's nothing more frustrating than a device remote that doesn't work. If your Amazon Fire TV Stick remote is having issues and you can't use it to control your Stick, we have some troubleshooting tips for you.
Check the batteries in your remote
When your remote stops working, the first thing to check is its batteries.
The batteries may not be inserted correctly or the battery charge may have been used up. In the first case, remove the batteries from the remote control and reinsert them. If that doesn't work, replace the old batteries with new ones and see if that fixes the problem.
Doing the above resolves most battery-related issues with your Fire TV Stick remote. However, it's also possible that you have a loose battery contact, which iFixit provides a repair guide for.
Move your remote closer to your Fire TV Stick
Your Fire TV Stick remote uses Bluetooth for connectivity, which means it has a range of 30 meters. You need to make sure your TV and remote are within this range. If the two items are far from each other, bring them closer and check if the remote control works.
You should also make sure that there are no obstacles between your TV and your remote control. If there are, remove them and your remote will work.
Pair your remote to your Fire TV Stick
One possible reason why your Fire TV Stick remote isn't working is that you haven't paired it with your Stick. This is usually the case with new remotes, but it's also possible that your existing remote has become unpaired for some reason.
Either way, it's easy to pair a remote with your Stick. To do this, first turn on your Fire TV Stick. Then bring your remote control closer to the TV.
On the remote you want to pair, press and hold the Home button for about ten seconds.
Your remote will pair with your Stick, and you can now use it to perform your actions.
Fix a Damaged Fire TV Stick Remote
If your remote still isn't working, chances are it's physically damaged. It may look nice and beautiful from the outside, but the circuitry inside may have been damaged.
In this case, you can try to repair your remote or get a replacement remote from online retailers like Amazon.
Alexa Voice Fire Remote
This replacement remote is compatible with Fire TV Sticks (2nd generation and later) and comes with voice control via Alexa.
If you decide to buy a new remote, be sure to pair it correctly with your Stick so that it works as it should. While you wait for the new remote to arrive, you can control your Stick's functions using the Amazon Fire TV app on your iPhone or Android phone.
And that's how you fix some of the common issues with your Fire TV Stick remote. We hope your remote will start working!
Also, if your Fire TV Stick itself is having issues, try clearing the cache and resetting the system.
RELATED: How to Clear Cache on Amazon Fire TV